01
Moscow stock
Around 3 days within Russia
To Europe: approximately 10 days after dispatch. We confirm availability of your pair and a viable route to the destination country.
Delivery and returns
From a chosen pair to your door.
Timing depends on the stock location and order type. Before confirming a purchase, we check size, availability, route and delivery cost.
All buying advice
Three delivery routes
02
Beijing stock
Around 20–30 days
Estimated delivery time from dispatch to receipt. The route and any customs formalities are clarified before ordering.
03
Pre-orders
An order-specific schedule
Dispatch depends on when the order is placed and when the chosen style is ready. We agree the dispatch schedule before confirming the purchase; transport time is considered separately.
Times are estimates, not guarantees: weekends, carrier operations, weather and customs can affect arrival. Moscow-stock estimates start after dispatch.
RETAIL · RUSSIA
From Russia, within Russia
For retail orders dispatched from Russian stock to an address within Russia. The order value is calculated in rubles, excluding delivery.
≥ 2 500 ₽Free delivery
< 2 500 ₽Delivery: 300 ₽
This offer does not apply to Beijing dispatches, international deliveries or wholesale batches; their costs are agreed separately.
14 days for a return or exchange
For a retail purchase made directly through the official GARSTUK website, you may request a return or exchange within 14 days of receipt. For a change-of-mind return, the footwear must remain in saleable condition. Indoor fitting is welcome; please do not wear the pair outdoors before deciding to keep it.
Send the order reference and style code to confirm the return address and handover method. Do not send shoes to an unconfirmed address. Return shipping costs and refund timing are clarified according to the country, reason for return and mandatory legal requirements.
This additional policy does not limit mandatory consumer rights, including rights concerning defective goods. The saleable-condition requirement does not override statutory claims for faulty footwear.
If you bought from a partner
Contact the store where you purchased the pair: that seller handles returns, exchanges and quality enquiries under its terms and applicable law. The GARSTUK team can help with brand or style questions.
Wholesale and production orders
The handover point, batch documents, carrier, costs and responsibilities are agreed before payment. Retail shipping offers do not apply to wholesale. Custom production orders have separately agreed terms.